How we collect, use, and protect your personal information.
Last updated: March 2026
Top Tier Advisory (Pty) Ltd ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. This Privacy Policy explains what data we collect, why we collect it, and how we handle it.
We collect personal information only when you voluntarily provide it to us through the following channels:
Contact form: name, email address, company name, service interest, and your message.
Newsletter subscription: email address.
Call booking: name and email address (provided via Google Calendar when you schedule a call).
We do not collect sensitive personal information such as identity numbers, financial details, or biometric data through our website.
We use the information you provide for the following purposes:
We will not use your personal information for any purpose other than those stated above without your consent.
We use the following third-party services to process your data:
We do not sell, rent, or share your personal information with any other third parties.
Our website does not use analytics tracking, advertising cookies, or third-party tracking scripts. The only cookies that may be set are essential browser cookies required for basic website functionality (such as remembering form state). We do not use Google Analytics or any equivalent tracking tool at this time.
Enquiries: Contact form submissions and related correspondence are retained for as long as necessary for legitimate business purposes, including follow-up communication and service delivery.
Newsletter: Your email address is retained until you unsubscribe. You may unsubscribe at any time by following the link in any newsletter email or by contacting us directly.
Call bookings: Booking details are retained as part of our calendar records for scheduling and follow-up purposes.
As a data subject under the Protection of Personal Information Act (POPIA), you have the right to:
To exercise any of these rights, please email us at devin@toptier-advisory.com. We will respond to your request within a reasonable time and in accordance with POPIA requirements.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Our services are directed at businesses and professionals. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected such information, we will delete it promptly.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Top Tier Advisory (Pty) Ltd
Cape Town, South Africa
Email: devin@toptier-advisory.com
Website: toptier-advisory.com